Small Business I.T. Support
Computer Services, Web Services & More
Business Computer Maintenance Packages
IT Support Service
Our computer maintenance packages provide technical support as a cost-effective method for improving business operations, instead of having a full-time on-staff IT personnel. Our monthly plans are designed to offer you profession support with minumum investment.
Basic
Support Service- Devoted On-Site Hours a Month: 5
- # of Computers Covered: 5
- Security Maintenance: Yes
- Network Optimization: Yes
- Computer & Laptop Optimization: Yes
- Hours of Phone Support a Month: 2
- Remote Support: Yes
- Data Backup Service Optional (+fee)
Pro
Support Service- Devoted On-Site Hours a Month: 10
- # of Computers Covered: 10
- Security Maintenance: Yes
- Network Optimization: Yes
- Computer & Laptop Optimization: Yes
- Hours of Phone Support a Month: 2
- Remote Support: Yes
- Data Backup Service Optional (+fee)
Premium
Support Service- Devoted On-Site Hours a Month: 15
- # of Computers Covered: 20
- Security Maintenance: Yes
- Network Optimization: Yes
- Computer & Laptop Optimization: Yes
- Hours of Phone Support a Month: 2
- Remote Support: Yes
- Data Backup Service Optional (+fee)
Here is a brief list of computer maintenance tasks that should be performed on your business network computers, laptops, and servers monthly. This will help when picking a maintenance package that suits your small business network needs and budget.
| Service to be performed | Estimated time to complete |
| Server Log Report Audit | 1-2 Hours |
| Network Wide Security Audit | 1-2 Hours |
| Network Wide PC Audit | 1-3 Hours |
| Network Optimization | 1-2 Hours |
| Computer & Laptop Optimization | 1-3 Hours |
| Software Installation | 1-2 Hours |
| Software Updates | 1-2 Hours |
| Hardware Installation | 1-2 Hours |
Note:
- There is no minimum contract term for business service plans.
- Monthly fees collected in advance for the service month.
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