General Questions
What services does Sun Life Tech provide?
Sun Life Tech provides:
- WordPress Website Design
- Website Maintenance & Support
- IT Support & Managed Services
- Automation & AI Solutions
- HOA Website Design
- HOA IT Services
- Florida HOA Compliance Support
- IT Infrastructure for Associations
We work with small to mid-sized businesses, HOAs, COAs, and property management companies.
Do you work with residential customers?
Our primary focus is business IT, managed services, and association infrastructure. While we may assist with select cases, our core services are designed for organizations and professional environments.
Where are you located?
We serve businesses and associations throughout Florida, with a strong focus on Pinellas County and surrounding areas. Remote services are also available.
WordPress Website Design
How long does it take to build a WordPress website?
Most WordPress website projects take between 3–8 weeks depending on complexity, content availability, and functionality requirements.
Will my website be SEO optimized?
Yes. All WordPress websites are built with:
- Clean code structure
- Proper heading hierarchy
- Mobile responsiveness
- Performance optimization
- SEO-ready framework
Advanced SEO services can be added if needed.
Do you redesign existing websites?
Yes. We can audit and redesign outdated WordPress websites to improve performance, security, and conversion rates.
Website Maintenance
Why do I need a website maintenance plan?
Websites require regular updates to prevent:
- Security vulnerabilities
- Plugin conflicts
- Malware infections
- Slow performance
Ongoing maintenance protects your investment and ensures long-term reliability.
Do you provide backups?
Yes. We implement scheduled backups and disaster recovery systems to ensure your data is protected.
IT Support & Managed Services
What is the difference between IT support and managed IT services?
IT support addresses problems when they arise. Managed IT services provide ongoing monitoring and proactive maintenance to prevent issues before they disrupt operations.
Do you offer remote IT support?
Yes. Most issues can be resolved remotely. On-site support is also available when necessary.
Can you support multiple office locations?
Yes. We provide infrastructure design and monitoring for multi-site businesses and property management firms.
Automation & AI Solutions
What types of automation do you implement?
We design systems for:
- Lead intake automation
- Workflow automation
- AI chat agents
- Document processing automation
- Internal productivity tools
Automation reduces repetitive tasks and improves operational efficiency.
Is AI expensive to implement?
Costs depend on scope and complexity. Many automation systems can be implemented cost-effectively and provide strong return on investment over time.
HOA & Association Services
Do HOAs really need professional IT services?
Yes. Associations manage sensitive financial records, resident data, and official documents. Proper IT infrastructure reduces risk and improves transparency.
Can you create secure member-only portals?
Yes. We implement role-based access systems for residents, board members, and management teams.
Do you provide Florida compliance support?
We provide technical website structure and document organization support aligned with Florida association requirements. Associations should always consult legal counsel for statutory interpretation.
Can you work with our property management company?
Yes. We frequently collaborate with management companies to ensure seamless implementation and communication.
Pricing & Process
How much do your services cost?
Pricing depends on scope and complexity. We provide customized proposals based on your needs.
Do you offer ongoing support?
Yes. We offer website maintenance plans, managed IT services, and long-term infrastructure support.
What is your process?
Our structured process includes:
- Discovery & assessment
- Strategic planning
- Implementation
- Testing & optimization
- Ongoing support
You can learn more on our Our Process page.
Getting Started
How do I get started?
Simply contact us to schedule a consultation. We’ll review your needs and provide a clear recommendation.
